Cure Vans · Dallas–Fort Worth
Hospital Discharge Transportation in DFW
Discharge day is stressful enough without solving transportation at the last minute. Cure Vans provides hospital discharge transportation across Dallas–Fort Worth: safe, on-time rides home from any hospital, for wheelchair users and ambulatory patients alike — coordinated directly with your discharge planner, case manager, or family.
Here's how discharge transport usually goes wrong: the hospital says “you're clear to go at 2 PM,” the family scrambles, and the patient waits hours in the lobby. We do it differently. Book ahead or call us will-call on discharge day, and our driver arrives at the hospital pickup zone, helps the patient from the discharge area to the van, secures wheelchairs properly, and gets them home — or to rehab, a skilled nursing facility, or a family member's house. Door-through-door, with a companion riding free.
We serve discharges from Parkland, UT Southwestern, Baylor University Medical Center, and Methodist Dallas on the Dallas side, and JPS, Texas Health Harris Methodist, and Baylor Scott & White All Saints in Fort Worth — plus every hospital in between. Call 817-918-5842; discharge planners can save our number for will-call pickups.
How it works
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Book ahead or call will-call.
Families can pre-book the discharge ride; discharge planners and case managers can call will-call on the day. Give us the hospital, unit/floor if you have it, and the patient's mobility needs. - 2
We time it with discharge.
Hospital timelines slip — we know. Our driver stages near the hospital and coordinates with you or the discharge nurse on the actual release time, so the patient isn't waiting curbside. - 3
Safe trip to the next stop.
Wheelchair riders board via lift and ride secured; ambulatory patients get door-through-door assistance. We deliver to home, rehab, SNF, or a family address — and we'll carry discharge paperwork and belongings to the door.
Discharge transport for families
When your parent or spouse is being discharged, you have enough to manage. One call to 817-918-5842 covers the ride: tell us the hospital and the mobility situation, and we handle the rest. Our drivers are experienced with post-surgical patients, riders with portable oxygen, and patients who need extra time and patience boarding.
A family member always rides free — and frankly, we recommend it for the first ride home, so someone's there for the handoff. If discharge is delayed (it often is), call dispatch and we adjust the pickup. No penalty, no lecture — hospitals run late, and we plan for it.
Discharge transport for planners & facilities
Case managers, discharge planners, and social workers: Cure Vans is a reliable will-call partner for DFW discharges. We're Medicaid/Medicare approved, run our own 24/7 dispatch, and our drivers know hospital pickup zones across the metroplex — Parkland's discharge loop, JPS's pickup area, the Harris Methodist entrance.
We accept will-call requests during discharge hours and communicate ETAs directly to the unit. For facilities with recurring discharge volume, ask about priority scheduling and direct-dispatch contact. Our partners page has details on facility contracts and B2B arrangements.
Why Cure Vans for hospital discharge transport
Discharge transportation fails when the provider treats it like a taxi ride. We treat it like a handoff: the driver knows which hospital, which pickup zone, and who to call on the unit. Our 24/7 dispatch means a discharge at 9 PM gets the same coordinated pickup as one at 9 AM.
We're a local DFW company — every van is ours, every driver is ours. Families get one number that a person answers; planners get will-call ETAs communicated straight to the floor. That's why facilities across the metroplex keep 817-918-5842 on their transport lists.
Frequently asked questions
How quickly can you pick up a discharged patient?
For pre-booked discharges, we're staged at the hospital around the expected release time. For will-call requests, pickup time depends on van availability and your location — call 817-918-5842 and dispatch will give you a straight ETA. Booking the morning of discharge is far more reliable than calling at the last minute.
Can you transport a patient with portable oxygen?
Yes — portable oxygen is welcome on board for non-emergency transports.
Do you wait at the hospital if discharge is delayed?
We build expected delays into discharge bookings, and we'll adjust for longer ones when you call dispatch. We won't abandon a patient curbside because paperwork ran long — but please keep us updated so we can manage the driver's schedule.
Can you take the patient somewhere other than home — like rehab or a nursing facility?
Absolutely. We transport to home, inpatient rehab, skilled nursing facilities, assisted living, or a family member's address — anywhere in DFW. Tell us the destination when booking.
Do you work directly with hospital discharge planners?
Yes. Planners and case managers can call 817-918-5842 for will-call pickups or set up recurring arrangements. We're happy to be added to your facility's transport list.
What should the family have ready?
The patient's discharge paperwork, medications, personal belongings, and a phone number where we can reach someone at pickup. If the patient uses a wheelchair, have it at the discharge area — we'll take it from there.
Areas we serve
Hospital discharge transportation from every major DFW hospital — Dallas: Parkland Memorial, UT Southwestern, Baylor University Medical Center, Methodist Dallas, Children's Medical Center; Fort Worth: John Peter Smith (JPS), Texas Health Harris Methodist, Baylor Scott & White All Saints, Cook Children's — delivering to homes and facilities across Dallas, Fort Worth, Arlington, Plano, Irving, Grand Prairie, McKinney, and Denton.